Refund Policy
**Refund Policy for SneakerStore**
**Effective Date:** October 27, 2024
Thank you for shopping at SneakerStore. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we’re here to help!
### Returns
- **Eligibility:** You may return items within 30 days from the date of delivery. Items must be in their original condition, unworn, and with all original tags attached. All items are returnable.
### Refunds
- **Processing Time:** Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
- **Shipping Fees:** Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
### Exchanges
- If you need to exchange an item for a different size or color, please return the original item and place a new order.
### How to Return an Item
1. **Contact Us:** To initiate a return, please contact our customer service at +1 347-790-3610 or email sneakecom98@gmail.com. Provide your order number and the reason for the return.
2. **Return Shipping:** We will provide you with instructions on how to return your item, including any shipping labels, if applicable.
### Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will work with you to resolve the issue, which may include a replacement or a full refund.
### Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page, and your continued use of our services after changes constitutes acceptance of the new Refund Policy.
### Contact Us
If you have any questions about this Refund Policy, please contact us at:
**SneakerStore**
Phone: +1 347-790-3610
Email: sneakecom98@gmail.com
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